Senior IT Professional with nearly eight years’ experience configuring, installing, maintaining, and upgrading small, medium, and large business networks, primarily in the healthcare industry. Expert in technical troubleshooting of computer hardware, network hardware, and software integration. Excellence in customer support and professional etiquette. I can resolve all IT issues from server and workstation hardware, operating systems, software integration, network hardware configuration and troubleshooting, WAN and VPN connections, email, digital x-ray and imaging equipment, audio systems, video systems (surveillance), phone systems, printers and scanners, virus removal, data backup and disaster recovery. I'm the one my friends and family call because no one likes having to call IT. I make it easy. I make it so you don't have to call me again until the next screw-up. It happens. Let me handle it for you.