Proficient in Windows Operating Systems. Can replace/ upgrade hardware. Install common software such as Microsoft365 and popular programs such as Quickbooks.
Know how to test Hard Drives to check for defective sectors that slow computer performance and jeopardize Data integrity. Knowledge of cloning systems and backing up user profiles.Can remove embedded malware, viruses and rogue applications.Over 25 years of not only being a technician but excel at customer service (rare find).