I have hands-on experience with ConnectWise Automate(Formerly known as LabTech) and based on knowledge and experience gained over the last 5 years, I have developed expertise in many fields such as: ConnectWise Automate administrator, Management and Monitoring including: Customized Monitoring : Monitor creations as per requirements for different issues. Fix Default Monitors : Fix default monitors to stop False Positives and lower down the alerts count with genuine alerts only. Automate/LabTech Scripting : Advance Level Scripting for automating most of day to day and to-do list of tasks. Automate/LabTech Patching : Patching setup via Automate for different schedules or for schedules as per client needs. Automate/LabTech Reports : Report additions and amendments in existing reports for fixing bugs while fetching details. Plugin Integrations : Integrate Automate/LabTech with various available plugins. Upgrades : Automate/LabTech , ConnectWise Manage and Control Upgrade to latest/current versions.