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Contact Center Operational Manager

$25/hr Starting at $75

  • Manage the operational of Contact Center ( Inbound  and Outbound) 
  • Quality Assurance
  • Training and People Development
  • Contact Center Business Processing
  • WFM & RTFM
  • Contact Center Payroll and Administration
  • Analysis and Strategies for Contact Center
  • Making calculations and  Proposal business solution for contact center

About

$25/hr Ongoing

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  • Manage the operational of Contact Center ( Inbound  and Outbound) 
  • Quality Assurance
  • Training and People Development
  • Contact Center Business Processing
  • WFM & RTFM
  • Contact Center Payroll and Administration
  • Analysis and Strategies for Contact Center
  • Making calculations and  Proposal business solution for contact center

Skills & Expertise

Contact ManagementInbound MarketingOutbound SalesPayrollQuality Assurance

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