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Administrative & Secretarial Customer Service & Account Management

Contact Centre

$14/hr Starting at $250

It is of great delight and pride to introduce our company Prompt Outsourcing Ltd, with over 15 years experience in BPO/Call Centre industry with the hopes of establishing a relationship with you and your organization.


Prompt Outsourcing provides tailored inbound and outbound solutions to improving profitability, increasing market share, and maximizing your understanding of your customer relationships.  We also specialize in understanding behaviors that can prevent a successful sale and excel at deepening existing customer relationships with upselling and cross-selling techniques.

As a Canadian-based company, Prompt provides companies with inexpensive agent support. The main benefit is access to affordable labour from a diverse talent pool.


Service includes: 

  • Customer Service /Customer Care
  • Custom Political Campaigns
  • Financial Publishing Sales & Support
  • Health Publishing Sales & Support
  • B2B/B2C
  • Taking orders and appointments
  • Telemarketing and solicitations 
  • Customer Acquisition 
  • Customer Retentions 
  • Billing Explanations & General Assistance
  • Virtual Receptionist 


About

$14/hr Ongoing

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It is of great delight and pride to introduce our company Prompt Outsourcing Ltd, with over 15 years experience in BPO/Call Centre industry with the hopes of establishing a relationship with you and your organization.


Prompt Outsourcing provides tailored inbound and outbound solutions to improving profitability, increasing market share, and maximizing your understanding of your customer relationships.  We also specialize in understanding behaviors that can prevent a successful sale and excel at deepening existing customer relationships with upselling and cross-selling techniques.

As a Canadian-based company, Prompt provides companies with inexpensive agent support. The main benefit is access to affordable labour from a diverse talent pool.


Service includes: 

  • Customer Service /Customer Care
  • Custom Political Campaigns
  • Financial Publishing Sales & Support
  • Health Publishing Sales & Support
  • B2B/B2C
  • Taking orders and appointments
  • Telemarketing and solicitations 
  • Customer Acquisition 
  • Customer Retentions 
  • Billing Explanations & General Assistance
  • Virtual Receptionist 


Skills & Expertise

Account ManagementAvayaClient AdministrationClient AssessmentClient ContactClient Issue ResolutionClient OrientationCorrespondence ManagementCustomer ServiceFive9FreshdeskInbound MarketingInformation TechnologyMarketingMicrosoft AccessMicrosoft ExcelOrder ProcessingOutbound SalesOutsourcingPhone SupportPoliticsPublishingSalesSalesforceZendesk

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