CUSTOMER SERVICE You have to provide a reliable and high-quality customer service if you want to retain business. It’s difficult to build a strong and solid customer base that’s loyal to your brand if you don’t have an excellent inbound support. No matter how many customers you get, you can’t keep them without taking care of their needs before, during, and after purchase. That is why having an inbound specialist is important in showing your brand’s dedication to your customers. With our language-proficient agents and valuable customer service inbound training methods, you can provide your market with the utmost care in a manner that upholds your brand personality. TECHNICAL SUPPORT Developing excellent products and services is your mission. Providing first-contact resolutions to technical cases and improving customer satisfaction is ours. There has to be a dependable and excellent tech support service for every product that your company provides. Delivering the needed Technical Support services to respond to a significant volume of issues on a daily basis can be very difficult to handle. That’s why KKC Outsourcing Corp. technical support team is here to help you accept that challenge by providing your clients the assistance they need. CHAT / EMAIL SUPPORT We are dedicated to providing support for every communication channels that your customer desires. Interacting through email is just another opportunity to strengthen your brand or service to your customers. KKC Outsourcing Corp. will provide you the Chat and Email Support Help Desk that you need to answer all of your customer’s questions and messages. By outsourcing Chat and Email Support to us, your clients will have a better online experience as they navigate smoothly through your site. There will be a responsive team on standby, ready to answer any and all of your audience’s queries at the soonest time possible. Any communication that entails solutions to product and service issues is welcome. BILLING / RETENTION One of the essential aspects of providing excellent contact support while running a business is providing the accurate bills to your clients. Most of them would see this as an unprofessional manner for your business to handle customers and will avoid having any future transactions with you. So while you prioritize other vital action plans for your business, let our team handle auxiliary services like bill generation as well as account maintenance. You no longer have to worry about billing errors that might lead to costly audits and, worse, legal repercussions. Just let our highly trained team do the work while you focus on building your business.