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Administrative & Secretarial Customer Service & Account Management

Content Moderator/Technical Support

$15/hr Starting at $50

In today's fast-paced digital landscape, maintaining a safe, efficient, and well-managed platform is critical to business success. However, managing user interactions, resolving technical issues, and keeping operations organised can be overwhelming. That’s where I come in.

As a highly experienced Content Moderator, Technical/customer Support Specialist, and Virtual Assistant, I help businesses maintain order, enhance user experience, and streamline daily operations.

How I Can Help:

✔ Content Moderation: I ensure that your platform remains a safe and welcoming space by monitoring user-generated content, enforcing community guidelines, and addressing policy violations efficiently.

✔ Technical/customer Support: Whether it's troubleshooting software and hardware issues, managing support tickets on platforms like Zendesk, or assisting customers via chat and calls, I provide reliable solutions to keep your operations running smoothly.

✔ Virtual Assistance: From data management to scheduling and customer interactions, I handle administrative tasks with precision, allowing you to focus on growing your business.

With a keen eye for detail, excellent problem-solving skills, and a commitment to professionalism, I deliver high-quality support tailored to your specific needs. Let’s work together to improve efficiency and enhance user satisfaction.

Let's discuss how I can add value to your project.

About

$15/hr Ongoing

Download Resume

In today's fast-paced digital landscape, maintaining a safe, efficient, and well-managed platform is critical to business success. However, managing user interactions, resolving technical issues, and keeping operations organised can be overwhelming. That’s where I come in.

As a highly experienced Content Moderator, Technical/customer Support Specialist, and Virtual Assistant, I help businesses maintain order, enhance user experience, and streamline daily operations.

How I Can Help:

✔ Content Moderation: I ensure that your platform remains a safe and welcoming space by monitoring user-generated content, enforcing community guidelines, and addressing policy violations efficiently.

✔ Technical/customer Support: Whether it's troubleshooting software and hardware issues, managing support tickets on platforms like Zendesk, or assisting customers via chat and calls, I provide reliable solutions to keep your operations running smoothly.

✔ Virtual Assistance: From data management to scheduling and customer interactions, I handle administrative tasks with precision, allowing you to focus on growing your business.

With a keen eye for detail, excellent problem-solving skills, and a commitment to professionalism, I deliver high-quality support tailored to your specific needs. Let’s work together to improve efficiency and enhance user satisfaction.

Let's discuss how I can add value to your project.

Skills & Expertise

Account ManagementAdministrative AssistantChat SupportClient AdministrationClient AssessmentClient Issue ResolutionClient OrientationContent WritingCorrespondence ManagementCustomer ServiceData ManagementFive9FreshdeskManagementOperations ManagementOrder ProcessingSalesforceTelephone SupportTroubleshootingZendesk

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