Project Management, Quality Assurance, Product Devleopment Lifecycle (PDLC), Release Management, Configuration and Change Management, Agile / Iterative Process, Software Development Lifecycle (SDLC), Excel, Proof Reading, Efficiency, Effectiveness, Vendor Management, Process Improvement, VISIO, Use Cases, Requirements, ITIL v3, Risk Management, MS Project, Integration, Team Building. Data Entry, Healthcare / Insurance, Telecommunication,