AREA OF EXERTISE 1. Change management2. Training3. Operational Management4. Presentations SPECIAL TRAINING /COURSES ATTENDED & EXPERIENCE1. Undergone training in SAP- CRM for 5 weeks from London Academy of Management Science.2. Attended Orientation Programme for Young Managers in “Leadership & Change Mgmt” at London School of Mgmt & IT.3. Attended a training programme on “Customer Relationship Mgmt” at London Academy of Management Science.4. Attended a training programme on “Total Quality Mgmt” at London Academy of Management Science.5. Prepared a SWOT analysis on Barclays Bank 6. Prepared a PEST analysis on Sainsbury’s plc ltd. My strength is my confidence and positive thinking attitude. I believe that I will prove myself to be a valuable asset for a firm. I am hard working and talented.