I have a Master of Science in Instructional Design/Technology, with a Certificate in Technical Writing. In addition to my academics, I have achieved a 3.75 G.P.A. I have over 13 years of experience in the development and delivery of training programs for diverse audiences.
Through my internships one of which was Blue Shield of California, I gained extensive experience in developing end-user products, by creating manuals and job aids for their use. I not only gained experience in creating these deliverables, but the valuable knowledge and importance of understanding the target audience, for which I am generating the tools.
In addition to my work experiences, I have participated in the development of several training components: a complete volunteer training program, based on state science standards for Kids and Creek, including a video, training manual and user manual; an on-line learning module for Migrant Clinicians Network titled the ‘Changing Face of Migration’; and e