I am a certified Scrum Master and Certified Product Owner with over 15 years of experience training Customer service, Soft Skills, Micrsoft Suite, Agile Methodologies, and Psychological Safety. I enjoy the AHA moments when training others, helping individuals increase their value by learning new things. I am a life long learner and take pride in learning new things every day. Technical tools I am skilled in include: Jira, Azure DevOps, MS Office, MS Word, PowerPoint, Excel, Outlook, Teams, Visio, SharePoint, Miro, MS Project, Salesforce, ServiceNow, Trello, Confluence, Power BI, Power Automate, and Rally.