Hi, I am currently employed in one of the BPO companies here in the Philippines as Facilities Specialist, I’ve worked in this industry for almost 3 years now by supporting the whole Site with multiple clients and accounts. I’ve been working as a Support for almost 3 years handling all engineering and other administrative related jobs on my current company; we receive all transactions and inquiries by using Micro Soft Outlook as a Center of Communication and receive/Execute all job requests thru Company Help Desk. Using this skill set I believed I can learn things related to this job and can help you to manage your project when it comes in email support.