Mailmypix [ December 2017 - May 2022 ] 

● Customer Representative ○ Listened to the customer concerns and inquiries ○ Opened customer new account ○ Recommend possible plan that suit on the customer ○ Processed data into a Zendesk ○ Processed payment of the customer ○ Fixed customer detailed ○ Processed payment of the customer ○ Delivered information about the company’s offerings ● Email Support ○ Corresponded with customers to resolved concerns and inquiries ○ Corresponded with customers emails ● Payroll ○ Collected weekly timesheet ○ Reported on payroll expense ○ Managed the whole payroll ○ Distributed payment to the employees ● Trainer ○ Prepared learning materials ○ Scheduled training session ○ Communicated the correct information ○ Evaluated the outcome of training session