Can you answer YES to one or more of these items? Then it is time to have your Process, Procedures and Workflow evaluated. Change is something you need to evaluate as a whole organization. First, I would work in your department with your employee or owner and document the existing process (if not already done). Then, after a few 3-4 hour sessions with you and/or your staff, I would provide the owner or department head with A Recommendations Report which would outline the department areas and how to improve them and make them more efficient. This report would include items like: Suggestions on Products to Use to Organize the space better Checklists for your staff to use to keep them on track Written Procedure Outlines to allow everyone to know the process