My name is sandeep elasagaram and i am good at Creative, Content and Technical Writing .Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content .Analyze existing content/documentation and develop a library of consistent standards that can be reused .Build and maintain customer aids that go beyond traditional documentation, such as how to videos, demos, etc.Maintain key technical documents and collaborate with various stakeholders to update them based on new product releases . Gather customer feedback on documentation to improve usability