A seasoned writer/documentation specialist with over 13 years of experience
Expertise in MS Word, Excel, PowerPoint, Visio and FrontPage
Writer of user manuals, policy and procedure documents, process map flowcharts, customized forms, templates, RFP responses, staff communications, business plans, technical guides, QA material (e.g. test plans), web content
Competent and creative in all standard media including print, online and web
Adept at SME interviews and independent research
Superb at standardizing the "look and feel" of a company's documentation