Here are my areas of responsibility:
* EXPERT IN REMOVING COLLECTIONS AND INQUIRIES FOR FUNDING CLIENTS.
Negative/Collection/Charge-Off accounts process:
* Reviewing the report
* Gathering client's information and ID's(DL, SS Card, POA)
* Creating dispute letters (using Consumer Laws, Metro 2 compliance, Factual Dispute Letters, FTC and CFPB Letters)
* Sending out letters through LOB/Letterstream/CML for Transunion(USPS tracking number will be provided), Disputefox and Metrofax/Humblefax for Equifax, Uploading Letters for Experian via Experian website.
* Reviewing correspondence from the Bureaus
* Account monitoring
Inquiry Removal process:
* Calling the Bureaus to request for the removal of the inquiries. (This process works with Experian. Inquiries will be removed within 24-72hrs. For TransUnion, we just get the File number to be put in the dispute letter. This method does not work with Equifax. )
* Metro 2, Consumer Laws and Factual INQ Letter
* Filing FTC and creating Inquiry dispute letter
* Sending out letters through LOB/Letterstream/CML for Transunion(USPS tracking number will be provided), Disputefox and Metrofax/Humblefax for Equifax, Uploading Letters for Experian via Experian website.
* Account monitoring
Bankruptcy Process:
* Sending Letter to Courthouse
* Creating LexisNexis Verification Letter
* Processing security freeze letters
Other tasks were:
- Managing the whole Repair Department
- Creating action plans, SOP's and other methods to help the department and the team.
- Doing consultation with clients
- Creating security freeze letters like SageStream, Innovis, LexisNexis, ARS, etc
- FILING FTC Complaints
- FILING CFPB/BBB Complaints
- Creating letter to creditors
- Analyzing clients Utilization Rate
- On-Boarding Clients to CRM
- Migrating lead information to CRM
Skills Acquired:
- Multi-tasking
- Chat support
- Phone handling
- Very good at Word and Excel docs
- Can handle pressure and fast phased job
- Attention to details
Companies I've been with:
- CR Australia
- Reliant CR
- Sekinger Group LLC
- 0Percent
- Boost My Credit
- Brilly Law
- Sum Credit
- Other People's Money LLC
- Credit Keys LLC
- Shesus Outsourcing
- I also have personal clients all across the US and Canada that I am assisting in fixing their credit worthiness.
Please watch my interviews:
https://youtu.be/B-uWk0yH2dA
https://forexbeginnerpodcast.com/blog/how-to-improve-your-credit
Resume:
https://docs.google.com/document/d/1pcEo6G_k5m_08Ld7Zmg9wAqt-wQEAy9v1tE34ULgoNI/edit