I am a highly motivated and ambitious professional with over 10 years of experience in Marketing Operations and Inside-Sales. During my tenure I have worked on promoting cloud-based solutions for most demanding brands of Silicon Valley like Secure Computing, McAfee & Zscaler. From past couple of years I have been working on Salesforce and helping clients in improving customer service, resolving complex business issues, automation and streamlining current processes to decrease cost and maximize ROI. SFDC Skills:- Strong ability to translate business objectives into clear functional and technical requirements. Accomplished with setup, customization, and deployment of Salesforce for small and large user groups. Worked on user interface, page layouts, tabs, custom fields, custom objects, workflows, triggers, batch jobs, validation rules, organizational wide defaults, roles, role hierarchy, profiles, web to lead, account teams, communities, and lead management. Worked on and implemented various application available on appexchange like SMS Magic, Five9, Cloud Lending, MailChimp, InsideSales.com, Drawloop etc.