I have 8 years experience in sales and customer service. I handled sales and customer service for a Telecoms company for the over 5 years. I later on joined the BPO industry and handle various accounts involving customer services and sales, dispatching and assistance, either through live chat,email or telephone. Having been a Team Leader and an Assistant Call Center Manager I have been responsible for developing a team to be able to deliver the required services that is expected by the Clients and at the same time identify challenges and develop ways in which to continually improve overall performance. I am hardworking,committed and honest in my working. The ability that gives me competitive advantage is my time management that is to say completion of work within the agreed time without sacrificing the quality of work.