- Helpdesk / 1st level support for SAP.
- Data Entry for SAP Master Data (using SAP Gui Tool)
- Calling to ask an update or follow up customers and supports.
- Worked on a shifting schedule (24/7 support)
Leads Tasks:
• Train teammates with new process • Delegations of tasks within the team • QA of the processes •Process updates • Internal / Admin Tasks -Team Midyear PA’s •