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Administrative & Secretarial

CSR (Email, Chat,Moderator,Compliance)

$9/hr Starting at $45

Provides first contact resolution and excellent customer service through chat and emails by means of: Provides Community Moderation Support on all applicable Social Channels by means of: Ensures gameplay activities to guarantee compliance to guidelines established and governed by the client and ensures risk management to avoid non-compliance by means of: • Carefully investigates players who are accused to be cheating / selling chips • Provides application dispositions/sanctions after thorough review • Identifying compliance problems that call for formal attention

About

$9/hr Ongoing

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Provides first contact resolution and excellent customer service through chat and emails by means of: Provides Community Moderation Support on all applicable Social Channels by means of: Ensures gameplay activities to guarantee compliance to guidelines established and governed by the client and ensures risk management to avoid non-compliance by means of: • Carefully investigates players who are accused to be cheating / selling chips • Provides application dispositions/sanctions after thorough review • Identifying compliance problems that call for formal attention

Skills & Expertise

Chat SupportCollectionsCommunity DevelopmentCompliance ConsultingContent WritingCsrCustomer ServiceData EntryData ManagementData ResearchDirectorEmail ServicesExcelManagementMicrosoft WordMs PowerpointProcess DesignPublishingReviewsSelling

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