I am writing to inquire about the opening for the customer/technical/chat support representative. I would just say that I offer six years of experience in the industry with exceptional customer service skills, a good sense of humor and impressive hospitality strength. I am confident in my abilities to perform this role and I will step in and make an immediate contribution to the company's continued success. I have proven my abilities to manage the workflow of BPO (business service provider) industry where I see that communication skills, customer service abilities, and friendly disposition are a must. I become proficient in many tasks, including professionally greeting customers, listening to them carefully, delivering information promptly and improve their appliance, internet, cable tv, and cell phones. My objective is to ensure every customer has an extremely positive experience. In any circumstances, I know to handle the situation maturely and effectively. Mastering my customer service skills gave me a character to earn high satisfaction ratings and all take-home surveys. Also, I worked as a cashier where I perfected using POS terminals, manually calculating bills, completing orders and keeping track of product inventory. I am always willing to learn new skills and expand my horizons. With my wealth of experience, I am the perfect fit for your management. My resume is enclosed and will give you further insight into my previous experience and valuable skills. I'd welcome the opportunity to speak with you if you feel I'd be a strong candidate for this or any position in your organization