Banner Image

All Services

Administrative & Secretarial Customer Service & Account Management

Cust. Service Expert (Phone, Chat/email)

$13/hr Starting at $600

 I wish to present to you my trajectory, capacities, abilities, and values, which I  can perfectly fit with the company's needs, especially when assuming new business challenges.

I developed in the Telecommunications Sector in my main area of specialization, especially in the Area of BPO (Business Process Outsourcing) or customer service centers (Bilingual) for almost 20 years; I think my profile is precisely what they are looking for.

In addition to my training and extensive experience as an expert in customer service, I have completed the Diploma of Operations Management and Business Process Management (ALISON.COM) and the Supervision Fundamentals, Methods Improvements, and Effective Management courses of Time (INFOTEP); without a doubt, the most valuable thing about my candidacy is the passion I put into everything I do, the taste for a job well done, the ability to obtain good results with all the teams I have worked with during all these years and for making my team grow both personally and professionally.

Without further ado, I hope you consider my candidacy, and we can arrange a personal interview.


Remain at your disposal and greet you sincerely.


Angel Matos 

About

$13/hr Ongoing

Download Resume

 I wish to present to you my trajectory, capacities, abilities, and values, which I  can perfectly fit with the company's needs, especially when assuming new business challenges.

I developed in the Telecommunications Sector in my main area of specialization, especially in the Area of BPO (Business Process Outsourcing) or customer service centers (Bilingual) for almost 20 years; I think my profile is precisely what they are looking for.

In addition to my training and extensive experience as an expert in customer service, I have completed the Diploma of Operations Management and Business Process Management (ALISON.COM) and the Supervision Fundamentals, Methods Improvements, and Effective Management courses of Time (INFOTEP); without a doubt, the most valuable thing about my candidacy is the passion I put into everything I do, the taste for a job well done, the ability to obtain good results with all the teams I have worked with during all these years and for making my team grow both personally and professionally.

Without further ado, I hope you consider my candidacy, and we can arrange a personal interview.


Remain at your disposal and greet you sincerely.


Angel Matos 

Skills & Expertise

Business Process OutsourcingClient AdministrationClient AssessmentClient Issue ResolutionClient OrientationCorrespondence ManagementFive9ManagementOperations ManagementOrder ProcessingPhone SupportTeam ManagementTraining

0 Reviews

This Freelancer has not received any feedback.