Customer Advocate (5020942) - Freelancer on Guru

Administrative & Secretarial Customer Service & Account Management

Customer Advocate

$5/hr Starting at $400

Ensure optimal level of transactions for customers and ensure the absence of all issues.
Provide support to managerial operations for customers.
Manage internal and external customers and provide necessary customer support.
Administer all customer orders, manage requests and resolve associate issues for customers.
Monitor all customer inquiries and complaints and assist in the effective resolution of the same.
Analyze customer issues, determine causes and initiate corrective actions.
Coordinate with customers and ensure an optimal level of customer service.
Prepare records and monitor results of customer and associate departments.
Prepare solutions and ensure retention of all customers and associate business.
Analyze all issues of customers and new products and advocate appropriate resolutions from management.
Ensure optimal level of customer service.

$5/hr Ongoing

Ensure optimal level of transactions for customers and ensure the absence of all issues.
Provide support to managerial operations for customers.
Manage internal and external customers and provide necessary customer support.
Administer all customer orders, manage requests and resolve associate issues for customers.
Monitor all customer inquiries and complaints and assist in the effective resolution of the same.
Analyze customer issues, determine causes and initiate corrective actions.
Coordinate with customers and ensure an optimal level of customer service.
Prepare records and monitor results of customer and associate departments.
Prepare solutions and ensure retention of all customers and associate business.
Analyze all issues of customers and new products and advocate appropriate resolutions from management.
Ensure optimal level of customer service.

Account ManagementBusiness ServicesClient ContactClient Issue ResolutionCustomer ServiceManagementOrder ProcessingPhone Support