As a Technical Support Specialist I have worked with customers closely over various e support tools. My key responsibly include connecting and configuring windows computer over the network. Trouble shooting and configuring email clients, installing various computer based applications and trouble shooting them. I possess strong communication skills, in-depth knowledge of hardware and software, Up-to-date knowledge of the latest IT and software trends, strong customer service ethos, ability to work well with people, strong communications skills, excellent organisational skills, ability to quickly establish good working relationships with clients, willingness to sometimes work unsociable hours, patience, a logical mind, enthusiasm for continual learning