I have experience working in a fast-paced call center environment, I also worked as a Telecollector for a total of 1 year and 3 months. Reminding consumers about their account delinquency, collect payment in a professional manner, and give assistance on different payment method for their convenience. Also, I have little experience in editing and proofreading for documents and short novels. My main interest is helping people, working with customers, and troubleshooting. WORK EXPERIENCE Concentrix Aditya Birla Minacs NCO Group (9 months) • Collections Representative for G.E. Money Bank (August 2008 - May 2009)