Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette. Qualified Customer care representative with 4 years in fast-paced customer service and call center environments. Personable and professional under pressure. Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment. A Customer care representative driven to exceed sales goals and build long term relationships with customers. Delivers positive experiences through high-quality customer care. Excellent communicator with 4 years in a demanding call center environment as a Customer Service Representative. Patient and empathetic Customer care representative with extensive background in conflict resolution and customer care. Desires a Customer care representative role. Friendly Sales Associate adept at working in diverse retail and customer service environments. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. SKILLS; Trusted key holder great communicator Mediation capability JOB TITLE;CUSTOMER CARE REPRESENTATIVE Answered an average of calls 50 per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed. Described product to customers and accurately explained details and care of merchandise. Earned management trust by serving as key holder, responsibly opening and closing store. Politely assisted customers in person and via telephone. Communicated with vendors regarding back order availability, future inventory and special orders. Successfully acquired an average of 10 new customers per month, generating a 7% growth in revenue. Recommended,selected and helped locate and obtain out-of-stock product based on customer request. Implemented marketing strategies which resulted in 7% growth in customer base Answered product questions with up-to-date knowledge of sales and store promotions. Effectively communicated with and supported sales,marketing and administrative teams on daily basis Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing. Scheduled weekly inventory pickups and deliveries with vendors. Restocked inventory ever month and reviewed cash operation data to verify proper replenishment. Developed reputation as an efficient service provider with high levels of accuracy. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner