1. Responded to customer queries and questions regarding the product.
2. Demonstrated mastery of customer service macros depending on the concern and within a specified time frame
3. Built customer loyalty by sending follow-up emails for customers who reported product and shipping issues.
4. Creates and delivers engaging lessons
5. Adheres to the mission, vision, and core values of the institution in accordance with the national curriculum standards.
6. Assesses and records student progress, while identifying problem areas and areas which need attention and improvement.