I have 2 years of being a Customer Service Representative under my belt. I've worked with several BPO companies. My experience improved my customer service skills, allowed me to gain organizational skills and provide me with extensive knowledge of how to deal with different type of customers. Lastly, i also developed impeccable phone manners and an ability to deal with agitated and distressed customers. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals.