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Administrative & Secretarial

Customer Care Specialist

$12/hr Starting at $25

Experianced in Order Process, complaint Management, invoicing and handling customers issue from e2e Mohammed is an energetic, innovative and dynamic client-focused specialist , who has a proven track record in managing  customer portfolio in a fast-paced environment, dedicated to exceeding client expectations, maintaining strong, fruitful working relationships with customers to gain their trust and respect, offering these core strengths: ? Create and support client retention strategies for existing customer base and for new customers. ? Strengthened working relationships with clients, utilizing excellent communication techniques. ? Customer care skills – Solutions oriented and results driven attitude. ? Strive for success and growth. ? Proficient in Microsoft Word, Excel, PowerPoint, Microsoft Project and SharePoint. Objective Statement – Develop and implement account plans that build a strong long-term relationship with clients.

About

$12/hr Ongoing

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Experianced in Order Process, complaint Management, invoicing and handling customers issue from e2e Mohammed is an energetic, innovative and dynamic client-focused specialist , who has a proven track record in managing  customer portfolio in a fast-paced environment, dedicated to exceeding client expectations, maintaining strong, fruitful working relationships with customers to gain their trust and respect, offering these core strengths: ? Create and support client retention strategies for existing customer base and for new customers. ? Strengthened working relationships with clients, utilizing excellent communication techniques. ? Customer care skills – Solutions oriented and results driven attitude. ? Strive for success and growth. ? Proficient in Microsoft Word, Excel, PowerPoint, Microsoft Project and SharePoint. Objective Statement – Develop and implement account plans that build a strong long-term relationship with clients.

Skills & Expertise

Complaint ManagementCustomer ServiceInvoicingManagementProcess Design

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