customer care (5509358) - Freelancer on Guru

Sales & Marketing customer relations

customer care

$25/hr Starting at $210

Customer Support: Handle customer inquiries, troubleshoot issues, and provide accurate information with empathy and professionalism.
Technical Support: Offer first-level technical support for your products or services, guiding customers through troubleshooting steps and escalating when necessary.
Sales and Lead Generation: Conduct outbound calls to generate leads, nurture prospects, and close sales. Expertise in upselling and cross-selling techniques.
Appointment Setting: Manage your schedule by handling appointment bookings, confirmations, and rescheduling, ensuring your calendar stays organized.
Order Processing: Assist customers with placing orders, processing payments, and tracking shipments, ensuring a seamless purchase experience.
Survey and Feedback Collection: Conduct post-interaction surveys and gather valuable feedback from your customers to help improve your services.

$25/hr Ongoing

Customer Support: Handle customer inquiries, troubleshoot issues, and provide accurate information with empathy and professionalism.
Technical Support: Offer first-level technical support for your products or services, guiding customers through troubleshooting steps and escalating when necessary.
Sales and Lead Generation: Conduct outbound calls to generate leads, nurture prospects, and close sales. Expertise in upselling and cross-selling techniques.
Appointment Setting: Manage your schedule by handling appointment bookings, confirmations, and rescheduling, ensuring your calendar stays organized.
Order Processing: Assist customers with placing orders, processing payments, and tracking shipments, ensuring a seamless purchase experience.
Survey and Feedback Collection: Conduct post-interaction surveys and gather valuable feedback from your customers to help improve your services.

Client AssessmentClient ContactCustomer SatisfactionCustomer Service ManagementSalesTechnical Support