Demonstrate the Product to new Prospects
Build and Strategize Sales Pipeline
Define configuration specifications and business analysis requirements
Perform quality assurance
Define reporting and alerting requirements
Own and develop a relationship with Client and Product team, working with them to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions and make recommendations to product team
Communicate key insights and findings to product team
Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer