I come with over 8 years of experience in customer support, sales and retention that includes services over e-mail, chat and phone support. I am currently equipped to offer services in email and chat support to customers and vendors for an organization. Having worked as a Trainer gives the added zeal of learning anything in depth and handling it in the most prominent way. Expertise and handling sales and C-Sat projects with total work experience of 7+ years in this field. Additional skills include B2B lead generation service for pre-sales requirements. I have dealt with customers from USA, UK, Australia, India and Europe to provide customer service for various products and brands including Dell, Capital One, Opus Energy and Continental Telecom. I have always been awarded with title of most intellectual employee across all organizations i have worked with.