Would You Like Support Solving Your Service Delivery Issues? We’re living in a customer centric world where consumers have the power and the tools to voice their opinions instantly online about your products and services. Research has shown that people do read consumer reviews and they are also influenced by them. As a local business, you’re now operating in a ‘Reputation & Experience’ lead economy due to technological changes in the market. Thus, it’s important to recognise this change and stay ahead of the game by using new customer insights to create a fantastic service. If you’ve noticed that your business is: 1/ Receiving an increased level of products returns. It’s time for you to redesign your service to make a lasting and positive impression on both staff and customers. Who is the Customer Insight Program for? What is the Customer Insight Program all about? For more info please contact me.