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Administrative & Secretarial

Customer Interaction Services

$13/hr Starting at $350

Customer interaction is the process you practice interacting with customers. Customer interaction is very critical for you as product attracts customer, but service drives them away and customer spend more if they get “improved interaction” with “service” employees. our services: • Customer Experience - "Retains customers" - build relationship with clients by keeping in touch, getting feedback about service and escalating directly to management • Customer Success - "Increases customer life time value" - builds relationship with client making sure customer gets most of the services. Cross-sells and up-sells service/products. • Customer Support - "24X7 availability" make yourself be there for clients around the clock and on omni-channels like email, ticketing system, social media and website live chat.

About

$13/hr Ongoing

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Customer interaction is the process you practice interacting with customers. Customer interaction is very critical for you as product attracts customer, but service drives them away and customer spend more if they get “improved interaction” with “service” employees. our services: • Customer Experience - "Retains customers" - build relationship with clients by keeping in touch, getting feedback about service and escalating directly to management • Customer Success - "Increases customer life time value" - builds relationship with client making sure customer gets most of the services. Cross-sells and up-sells service/products. • Customer Support - "24X7 availability" make yourself be there for clients around the clock and on omni-channels like email, ticketing system, social media and website live chat.

Skills & Expertise

Chat SupportCustomer AdvocacyCustomer DemosCustomer EducationCustomer Experience ManagementCustomer RetentionCustomer ServiceCustomer SupportEmail SupportSales

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