Managed and handled a sales route which holds more than 500 outlets registered under Coca-Cola Beverages (Singapore).
Evaluated payment issues of internal controls and recommended corrective actions to clients when control deficiencies were detected.
Boosted clients’ revenue by processing customers order accurately. Identified and resolved issues or problems by applying problem solving skills and promptly communicated the significant findings to leader and higher management.
Confidently communicated and liaised with high level management to present and address issues faced by each outlets, resulting to high customer satisfaction.
Assisted Finance Team to allocate all payments made by customers to their own account accordingly to ensure accurate payment allocation. Handling and resolving customer’s inquiries and complaints via phone call and email promptly to maintain good relationships with customers.