Customer Onboarding Specialist (5507936)

Sales & Marketing customer relations

Customer Onboarding Specialist

$5/hr Starting at $25

Conducting onboarding meetings, product tours, company presentations, and product demos.
Understanding customer context and goals and providing product information to best serve those goals.
Educating customers and optimizing their product setup for the quickest path to success.
Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
Assisting customer support with customer issues and requests.
Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

$5/hr Ongoing

Conducting onboarding meetings, product tours, company presentations, and product demos.
Understanding customer context and goals and providing product information to best serve those goals.
Educating customers and optimizing their product setup for the quickest path to success.
Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, or customer knowledge gaps, or simply poor product understanding.
Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
Assisting customer support with customer issues and requests.
Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.

Customer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service Training