I am Jenny, a Professional Medical Assistant/Virtual Assistant, and an experienced Customer Service Specialist. I am a licensed and trained nurse in the Philippines. I've worked with clients professionally from a variety of businesses for over ten years. In the medical field, I’ve worked in the hospital for a year and nine months as a Virtual Medical Assistant in one of the health center clinics in Black Canyon City, USA. I've been in Call Centre and Insurance company for about ten years with clients from UK, USA, NZ, and Australia.
I am a fast learner, flexible person and can thrive in a fast-paced, challenging environment. I am dedicated, hard-working, and a team player individual. Possesses good interpersonal and communication skills and manages to multitask effectively. I am proficient in my job always.
• Patient Care • Communication skills • Reporting • Data Presentation • Appointment Setter • Customer Care • Data Entry • Data and Claims Management • Online Research • Phlebotomy Skills • Claims Handling • Motor Insurance Policy/Claims interpretation
Applications and Tools, websites I use: Google Sheets Google Docs Microsoft Excel Microsoft Word Microsoft PowerPoint Pivot Tables Zoom Viber Telegram Trello C.change Evolve Audanet/Audabridge (Motor Assessor Tool) Outlook Interaction client Phone.com ICBM Athena Canva Paint Sample of Social media sites: Facebook, Instagram, Pinterest. Linkedin
If you are interested, I am just one invitation away!