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Customer Retention / Support Service

$10/hr Starting at $200

Are you looking to improve the Retention % of your customers?
Do your customers request cancellations through e-mail/chat and your success rate is really low?
Do you have a team that is looking to be trained on how to improve their Retention / Customer Support Skills?

You have found the right person then!

I've been helping a US-based company as a Retention Team Lead and have helped them grow their retention percentage from 10% to a mind-blowing retention percentage of 21%.

How? This is the result of constant team training and testing out language that led to members staying with us more and more since January 2022. My and my team have saved over 5 X more money than what we have been paid, and I can help your teams do the same for your company too!

I can help YOUR COMPANY improve the customer retention percentage right away through all the knowledge  & experience that I've gained over the course of 3 years. I can help train your CS Teams on how to talk with your customers, make them feel like family, present them with the best possible solutions and make them stay with your company longer and spend more on your company than they originally planned for!

Would you like to know more about how YOU and I, WE, can improve your Customer Retention Percentage or your Customer Support Services?

Let's start building that Tremendous Customer Success Team for your company that you've always dreamed of!

About

$10/hr Ongoing

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Are you looking to improve the Retention % of your customers?
Do your customers request cancellations through e-mail/chat and your success rate is really low?
Do you have a team that is looking to be trained on how to improve their Retention / Customer Support Skills?

You have found the right person then!

I've been helping a US-based company as a Retention Team Lead and have helped them grow their retention percentage from 10% to a mind-blowing retention percentage of 21%.

How? This is the result of constant team training and testing out language that led to members staying with us more and more since January 2022. My and my team have saved over 5 X more money than what we have been paid, and I can help your teams do the same for your company too!

I can help YOUR COMPANY improve the customer retention percentage right away through all the knowledge  & experience that I've gained over the course of 3 years. I can help train your CS Teams on how to talk with your customers, make them feel like family, present them with the best possible solutions and make them stay with your company longer and spend more on your company than they originally planned for!

Would you like to know more about how YOU and I, WE, can improve your Customer Retention Percentage or your Customer Support Services?

Let's start building that Tremendous Customer Success Team for your company that you've always dreamed of!

Skills & Expertise

Client ContactCommunication SkillsCustomer Experience ManagementCustomer RetentionCustomer SatisfactionCustomer ServiceCustomer Service ManagementCustomer Service OperationsCustomer Service RepresentativesCustomer Service TrainingCustomer SupportRelationship ManagementVirtual AssistantsZendeskZoho

45 Reviews

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