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Administrative & Secretarial Customer Service & Account Management

Customer Satisfaction.

$5/hr Starting at $25


•Contact potential clients through warm and cold calls.

•Demonstrated how our products best addressed the client needs.

•Used scripted sales strategies to converse with customers reached by manual dialling and automatic systems.

• Built relationships with customers using strong persuasion and active listening skills.

•Keep a detailed record of all calls and sales.

•Informed current and prospective customers of promotions and new or upgraded products.

•Adapted communication styles according to individual client preferences while adhering to professional standards,

facilitating rapport building.

• Handled inbound telephone calls from interested customers.

• Pitched products and services to potential customers, securing new deals and sales opportunities.

•Converting difficult leads into customers.


About

$5/hr Ongoing

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•Contact potential clients through warm and cold calls.

•Demonstrated how our products best addressed the client needs.

•Used scripted sales strategies to converse with customers reached by manual dialling and automatic systems.

• Built relationships with customers using strong persuasion and active listening skills.

•Keep a detailed record of all calls and sales.

•Informed current and prospective customers of promotions and new or upgraded products.

•Adapted communication styles according to individual client preferences while adhering to professional standards,

facilitating rapport building.

• Handled inbound telephone calls from interested customers.

• Pitched products and services to potential customers, securing new deals and sales opportunities.

•Converting difficult leads into customers.


Skills & Expertise

Account ManagementClient AdministrationClient AssessmentClient ContactCustomer ServiceFive9FreshdeskOrder ProcessingTelephone SupportZendesk

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