Hi Future Bosses!
I offer my service for customer care with connection to billing, sales and tech support. I have more than nine years of experience dedicated to telco products (dsl and fibre line) both for sales and after sales support. I am also supporting other campaigns in my free time like consumer electronics, energy and e-commerce.
I can use my collection of ideas acquired from several years of trainings and taking in phone calls to convert any if not all conversation into a revenue and positive customer's feedback experiences. I am also very knowledgeable when it comes to offering packages while making sure that the caller's reasons for call are addressed positively specializing in billing, investigations and root cause analysis or deep diving.