• Excellent Communication Skills • Ability to multitask and follow assignments to completion with attention to detail and accuracy Ability to work independently • Computer Literate • 40-50 wpm • Strong problem solving ability • High customer service standards • Ability to work flexible schedule, including nights and weekends per needs of the business. Work overtime as necessary • Proficiency in all Microsoft Office Word, and Outlook, basic understanding of Excel • Documentation Skills • Operate basic office equipment, including a multiple line telephone system, copy machines • Claims processing experience • Experience using Mentor documents • Knowledgeable in using CAS and MTV