• Excellent Communication Skills
• Ability to multitask and follow assignments to completion with attention to detail and accuracy Ability to work independently
• Computer Literate
• 40-50 wpm
• Strong problem solving ability
• High customer service standards
• Ability to work flexible schedule, including nights and weekends per needs of the business. Work overtime as necessary
• Proficiency in all Microsoft Office Word, and Outlook, basic understanding of Excel
• Documentation Skills
• Operate basic office equipment, including a multiple line telephone system, copy machines
• Claims processing experience
• Experience using Mentor documents
• Knowledgeable in using CAS and MTV