My name is Nimra. I am a fluent English speaker and an expert with 5 years of experience when it comes to handling eCommerce stores whether it is on Shopify or any other. I am equipped with experience and knowledge in Customer Service and virtual assistant.
The following are my skills, experiences, and tools that I am currently using:
Email Handling, Answered Tickets, and Email Support Amazon, Social Media, and Facebook, Answering Product Questions, Ticketing Systems, Order Tracking, Checking Order Status, Processing Orders, and Order Fulfillment: Shopify Store and KPIs, Inbound inquiries Communication Etiquette Chat Support and Customer Support, Customer Service and Customer Satisfaction: Interpersonal Skills, Virtual Assistant, Live Chat Operator, and Zendesk
I am available 24*7 to connect with you, and I would love to connect with you over the phone and chat about your requirements. Feel free to reach out :)
Thanks,