Over the last few years, I worked for companies like IBM, Genpact and G4S, as a customer support agent and later as an account executive. Assisting customers is key to the success of any business, and it happens to be the thing I’m most fervent about. I am professional, responsive, friendly, polite and extremely patient. My customer service skills range from answering basic questions about products and services, troubleshooting account issues, password resets, process refunds, resolve the technical issues, working on payment systems to technical troubleshooting etc. Apart from customer service If you are in need for an experienced bookkeeper, I can assist you. My area of concentration is in accounts receivable and payable, bank reconciliations, general ledger audits, credit control, budgets, forecasts and preparation of reports. I am a bachelor of commerce graduate and a MBA holder in finance. EXPERTISE AREAS PROFESSIONAL RECOGNITION Above all else, my priority is ensuring that my clients receive high-quality work and that I communicate with them each step of the way. I enjoy working on a variety of tasks, and I look forward to helping you with your business needs.