I have worked in BPO industry for 3 years as a customer service and sales manager / technical support. I am extremely knowledgeable in all Microsoft Office programs, and also very familiar with the I have skills in taking calls and providing customer service, giving customer satisfaction, providing instructions and proper expectations . I have worked with clients in United states and successfully completed their given projects. I prioritize effective communication to make sure I understand your objectives and your ideal outcome. I am looking forward to work with you.