Customer service and support is a service provided by virtual assistants to assist clients with various tasks related to customer service. This service can include tasks such as answering customer inquiries, providing support, and resolving issues via email, phone, chat, or social media platforms.

Virtual assistants can also provide support for product or service launches, including managing customer inquiries and feedback, creating customer support documentation, and monitoring social media for customer feedback. They can also provide order management support, including processing orders, tracking shipments, and handling returns and refunds.

Overall, the goal of customer service and support is to ensure that clients have a positive customer experience and to help them build and maintain good relationships with their customers. By providing timely and effective support, virtual assistants can help clients build a strong customer base and increase customer loyalty.