Customer Service: I can provide e-mail, phone and technical support while ensuring that customer satisfaction is always on point. Delighting customers has always been my passion and the main reason why I stayed and why this industry has been very good to me. I've always been told to have the balance of heart and mind, a skill that this industry needs to ensure success. All these years of experience as a Customer Service Agent has honed my skills and I believe are essential in this business, such as patience, attentiveness, being detail oriented, clarity, time management and persuasiveness. I'm also a knowledge-hungry learner, and will make sure to familiarize myself with your products in order to provide the best support possible to your customers. I have experienced working as a VA for a Real Estate Company. Some of my tasks involves I am pretty flexible with respect to working hours. I take directions very carefully, I always deliver what I promised and I am very particular with deadlines and time frames.