I have strong experience with Customer Service and Technical Support. I have worked in the BPO industry for 4 years, pure voice accounts. I have an experience being a Virtual Assistant for over 1 year supported ECommerce businesses, my boss had two stores online.

I am experienced in:

-Order Processing and Fulfillment via Shopify.

-Providing excellent customer service experience.

-Assigned to some of the admin tasks such as claims, refunds, cancellations, email management, updating suppliers' excel and spreadsheets, and I have basic knowledge in Accounting via Quickbooks.

-Expert in using ASANA, Zoho Mails, Mightycalls, and Slack.