I am a team player and an experienced customer support associate of 7 years customer service who assists clients through various channels in BPO industry. I am able to multitask and assist customers through phone, chat or email channels. I had handled inquiries, requests, complaints, disputes and adjustments regarding Billing with the highest degree of courtesy and professionalism to resolve customer issues in one contact. Likewise, G Suite applications experience makes me reliable in supporting clients in need of assistance in using Google Sheets, Google Docs, Google Mail to name a few.