I worked in the BPO industry for 9 years as Customer Service/Sales Representative. I was trained bythe best BPO companies in the Philippines. I handled Outbound, inbound and chat support accounts. I am a passion worker and can definitely work with less supervision but with great results. After few months of being a Customer Service Agent, I was promoted to be a Team Leader. I can provide e-mail, chat and phone support or anything just to provide an excellent customer service. I love to work with the team, plan success and be part of the solution to any challenges that we encounter. I believe that giving an exceptional customer service is the key to a company's growth and success. As year went by, I managed to learn a lot and improve myself on the attitude which is very essential on this industry such as reliability, patience, focus, time management and positive attitude. I am willing to learn, enhance myself to provide excellent customer service. I am full-time freelancer and I am wiling to work in shifting schedule.